1. General Conduct and Instructions
- Students must follow the instructions of the proctors at all times, from the start of CHECK IN until the end of the examination, whether inside or outside the examination venue.
- Professional conduct requires students to be at the venue and ready to enter at the announced start of CHECK IN time, and prior to the grace period.
- No communication of any kind is permitted between examinees after entering the examination venue.
- CHECK IN will begin 30 minutes prior to the scheduled exam start time. Students must be seated no later than 10 minutes before the start of the examination. Ten (10) minutes before the doors close and the examination starts, a proctor will stand at the end of the CHECK IN line. Once the proctor is in position, no additional students will be permitted to join the line. - Eg. If your exam is set to begin at 8:30 am you can start entering the venue at 8.00am. If you are not in line by 8:20 am you will not be permitted entry.
- Any irregularities or suspicious activities during the exam should be immediately reported to a proctor. Issues not reported and verified during the exam cannot be used as the basis for an appeal.
- Examinees found violating any examination policies, including tampering with software or security features, will face academic disciplinary action.
2. Identification and Entry
- All examinees must present a current SGU Student ID to enter the exam venue. If the SGU ID is lost or unavailable, a valid government-issued photo ID must be presented.
- Examinees must scan their student ID at the ID scanner located at the entrance each time they enter or leave the venue.
- Students must be seated in their individually assigned carrel as per the seating list posted outside the venue.
- Any seating discrepancies should be reported immediately to the Chief Proctor or Course Director.
3. Permitted Items Inside the Exam Venue
- Laptop and accessories approved and specified by Examination Services (mouse, Ethernet cable, power cord/battery charger). Laptop covers must be completely see-through, and laptops with stickers or decals are prohibited.
- SGU Student ID.
- Completely clear, see-through water bottles are permitted outside the venue and may be accessed during breaks at designated spots with proctor approval.
- Items approved in advance by Student Accessibility and Accommodation Services.
- Whiteboards and marker pens will be provided for use during the exam (note: whiteboards may not be used before exam start if under accommodation).
- For in-person examinees, cordless earplugs without electronic capabilities are permitted after inspection and approval by a proctor.
4. Prohibited Items Inside the Exam Venue
- Backpacks
- Cell phones and other communication devices
- Wristwatches of any type (worn or on desk)
- Hoodies and outerwear with pockets
- Headwear (except for religious purposes)
- Scrap paper, pens, pencils, or styluses
- Food, beverages, or non-transparent water bottles
- Tinted or sunglasses (reading glasses with clear lenses are allowed)
5. Hair and Appearance
- Hair long enough to cover eyes or ears must be pulled back.
- Examinees’ eyes must remain visible at all times.
6. Exam Software and Timing
- Examinees must ensure their laptop clock is synchronized to Atlantic Standard Time (AST).
- In-person examinees must download the exam file during the stipulated 1-hour download window. If unable, they must immediately contact Examination Services at TellExaminationServices@sgu.edu.
- For online exams, the exam password will be announced approximately 15 minutes prior to CHECK IN via the course management system (SAKAI) or email.
- For in-person exams, the Chief Proctor will provide the password.
- Students must start the exam immediately after receiving the password, without delay.
7. Bathroom and Breaks
- No bathroom breaks are allowed during the first 30 minutes or the final 10 minutes of an exam.
- Short, unscheduled bathroom breaks are permitted at other times with proctor approval, following a sign-out and sign-in procedure.
- Students may access water bottles only during breaks and at designated locations outside the venue.
- The Chief Proctor may restrict movement to maintain a distraction-free environment, especially near the exam's end.
8. Technical Issues and Assistance
- For online exams, students experiencing technical problems must immediately email TellExaminationServices@sgu.edu for assistance. Escalation may lead to a Zoom call with tech support.
- For in-person exams, students should notify a proctor of any technical issues. Computer failures may result in relocation to an alternative venue or scheduling a makeup exam. All such incidents will be recorded as exam irregularities.
9. Completing and Leaving the Exam Venue
- Students who finish early may seek permission from a proctor to leave after successfully uploading their exam files and displaying the confirmation (“Green Screen” or “Congratulations! Your answer file(s) uploaded successfully”) to the proctor.
- Upon leaving, students must scan their student ID at the scanner and sign the sign-out sheet at the venue entrance.
- Movement, including exiting or bathroom breaks, is restricted during the final 10 minutes of the exam.
- Students who have finished an examination and left will not be allowed back into the venue.