A student who receives a “zero” for the examination because of any of the above stipulations (technical issue due to non-compliance with OIA technical requirements) may appeal against the “zero” score. A written appeal outlining the sequence of events and explaining the circumstances that led to the zero score, has to be sent to the relevant Senior Associate Dean of Basic Sciences studentdobs@sgu.edu. The DOS office can assist the student in the appeals process.
The Faculty Panel on FPAP will review the written appeal of a student and make one of the following determinations:
- A score of zero will be retained for the examination.
- Where appropriate, any recorded score may be reinstated, if the investigation confirms that the files are intact, can be uploaded, and the log files are regular.
- The examinee may be required to take a completion examination at the end of term.
- For non-compliance issues an academic penalty may be applied if there is evidence of non-compliance with examination requirements or procedures. The penalty may be up to 10% of the course grade as published in the syllabus.