Behavior List
|
Functions |
Sub-Functions |
|
1. Fostering the Relationship |
Expressed interest in the patient as a person Treated the patient with respect Listened and paid attention to the patient |
|
2. Gathering Information |
Encouraged the patient to tell his/her story Explored the patient’s reaction to the illness or Problem |
|
3. Providing Information |
Provided information related to the working diagnosis Provided information on next steps |
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4. Making Decisions: Basic |
Elicited the patient’s perspective on the diagnosis and next steps Finalized plans for the next steps |
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5. Supporting Emotions: Basic |
Facilitated the expression of an implied or stated emotion or something important to him/her |