Each student is required to have a laptop for taking computer-based examinations at SGU. Examinees must ensure that their laptops meet the current system requirements, as published by Examination Services on its web portal: https://myuniversity.sgu.edu/pages/examination-services-exam-soft.
NOTE: Some of the latest operating system updates may jeopardize the compatibility with electronic examinations. Examinees are encouraged to seek guidance from Examination Services, prior to installing updates.
- Examinees must ensure that they meet the requirements to access the university network at any time and should confirm access prior to examinations.
- Examinees must set the clock on their laptops to the correct local time and time zone (Grenada: Atlantic Standard Time AST = UTC-4; UK: Greenwich Mean Time GMT = UTC, or British Summer Time BST = UTC+1).
- For examinations using ExamSoft, examinees are responsible for downloading and registering the required version of Examplify on their laptop prior to examination day.
- Examinees are notified via the electronic course management system of all examination related information, including venue assignments, time sequence of examinations (including the download window, time when students enter the assigned venue, and when the doors are closed), and examination specifications (e.g. number of questions, duration etc.).
- Students are assigned their individual examination venue, which is indicated in their specific examination announcement, and must take the examination in the assigned venue without exceptions.
- Within each venue, each student is assigned a specific carrel (cubicle); and must be seated in the assigned spot to sit the examination. Individual seating assignments are published prior to the examination day through the course site.
- For all internal (ExamSoft) electronic course examinations, students are required to download the examination file(s) during the 1-hour download window indicated by the Course Director in the examination announcement. Online students are given a 24-hour download window.
- Students are strongly advised to start the download procedure early, to ensure that there is sufficient time to request assistance if needed, and to avoid unnecessary stress. External, web-based examinations, e.g. those offered by the National Board of Medical Examiners (NBME), do not require an examination download prior to the examination day.
- Students who are unable to download the examination must seek guidance from the proctor in the examination venue. Students may also visit the Examination Services office prior to the start of the examination, for assistance.