In the event that a summative examination score is incorrect on the LMS, a student can appeal within 24 hours of the score being published. The appeal must include supporting evidence of why the grade is incorrect, e.g. ExamSoft report and gradebook do not match. The grade appeal should be completed using the Grade Query Form located in the learning management site of the course by the published deadline. The course director will communicate the findings of the appeal to the student within 5 business days from the time of the appeal.