Management Business Internship

Course
General Course Information

Pre-requisite(s): 

Junior Standing and GENL 400                         

Course Lecturer Name(s):  Naline Joseph, Ronald A Peters and Troy Noel

Course Director Name: N/A

Course Lecturer(s) Contact Information:  NJoseph@sgu.edu, RAPeters@sgu.edu, TNoel@sgu.edu

Course Director Contact Information: N/A 

Course Lecturer(s) Office Hours:  Mon., Wed., 10:20 &1:00-3:00 pm, Tue., Thu., 9:00-11:00 

Course Director Office Hours: N/A

Course Lecturer(s) Office Location:  BMS Office Building C (Upstairs and Downstairs)

Course Director Office Location: N/A

Course Support:   Tracy Fortune, TFortune@sgu.edu 3373, Mahalia Charles, MCharl11@sgu.edu, 3863

Course Management tool: To learn to use Sakai, the Course management tool, access the link https://apps.sgu.edu/members.nsf/mycoursesintro.pdf

Course Curriculum Information

Course Description: 

The Management Internship provides an opportunity for students to apply concepts learned in the classroom in a professional setting. The internship is an extension of classroom learning where the student is able to develop work competencies through experiential learning, explore career interest and potentially capitalize on career opportunities through networking. The student provided with an opportunity to a professional attitude in relation to how one should conduct themselves at a workplace, building and maintaining professional interpersonal relationships, time management and meeting the daily expectations and requirements of the job. Students are required to complete a total of 320 hours or an equivalent of a two month internship at a business or professional organization. In addition students must give an oral presentation and present a written internship report to complete the requirements of this course. The internship is supervised by the assigned faculty internship supervisor and an onsite workplace mentor/supervisor. The assigned faculty supervisor is responsible for providing general guidance and liaise with the students, and internship site. The workplace supervisor is expected to mentor and evaluate the student’s performance over the eight week internship period

Course Objectives: 

  1. Apply theoretical knowledge from courses to a professional work setting. 
  2. To build students level of professionalism and work ethic. 
  3. Analyze information and apply critical thinking skills to help solve organizational problems
  4. Develop and refine oral and written communication skills, in the context of effective organizational communication. 
  5. Demonstrate an understanding of and appreciate the importance of organizational behavior, structure and culture. 

Student Learning Outcomes:

  1. Demonstrate an understanding of the internship workplace dynamics and enhance their professionalism
  2. Describe, analyze, evaluate and critique workplace processes and procedures using academic concepts
  3. Apply concepts and build proficiency in a range of business or industry skills appropriate to the field of the internship placement, including quantitative analysis 
  4. Apply qualitative analysis through professional communication in the form of written, verbal, and non- verbal means.
  5. Refine and clarify professional and career goals through critical analysis of the internship experience garnered.
  6. Demonstrate critical thinking skills and organize ideas in an accurate, orderly and rational manner     

Program Outcomes Met By This Course:

ISLO-3: Students will be able to demonstrate effective written and oral communication skills.

SAS Grading Scale: Grades will be assigned as follows:

A  = 89.5% or better

B+ = 84.5 - 89.4%

B  = 79.5 - 84.4%

C+ = 74.5 - 79.4%

C = 69.5 - 74.4%

D = 64.5 - 69.4%

F = 64.4% or less 

Grading Scale 

Pass/Fail 

Course Materials:

Text: No text applicable, material will be supplied by internship instructors 

Supplementary Readings/Resources: N/A

Course Grading Requirement:

ITEM

WEIGHT

Oral presentation[1]

25

Written report (inclusive of daily activity log)[2]

25

Midterm supervisor assessment report- (completed after 3 weeks)

25

Final supervisor assessment report (completed  at the end of the internship)

25

TOTAL

100%

Course Requirements:

  1. Complete 8 week (320 hour) internship at assigned organization
  2. Submit midterm supervisor assessment report  
  3. Complete oral presentation 
  4. Submit written report (inclusive of daily log)
  5. Submit final supervisor assessment report

Course Schedule

 

Before Internship 

During Internship

After Internship

1

Attend Internship briefing and familiarize yourself with the Internship checklist

Student must ascertain who his /her SGU Faculty Internship Supervisor.  

Upon completion of the internship, the student must collect a thank you letter for his/her internship organization from the department secretaries. This should be done within two weeks of completing their internship. Student is personally responsible for delivering these letters to the organization.

2

Secure Internship placement with resumes and application checked by the writing center or internship supervisors

There will be two supervisor’s/mentor’s evaluation during the internship period; one in the middle and one at the end of the internship.

Internship schedule will be sent out to all students by the secretaries and they must indicate the most convenient time for their presentation based on this schedule.

Student is expected to make his/her presentations (2) weeks after mid-term.

3

Obtain internship package from Secretaries in the business department

Student is expected to complete his/her written report and PowerPoint presentation based on the established criteria of the Department of Business and Management Studies

 

4

Return the signed learning agreement to the Business Department’s Secretaries

 

 

Internship Overview and Support:

The internship is a joint venture undertaken with employers at various Business organizations and the St. George’s University. Prior to and during the internship students will have contact with the following: 

1.SGU Support Staff:

  • Secretary Mary Celestine- mcelestine@sgu.edu
  • Secretary Tracy Fortune- tfortune@sgu.edu

Secretaries will provide an internship checklist, a list of suggested companies/organizations, internship report and presentation guidelines and an evaluation package to each student. They will also collect the necessary data about each intern for ease of reference, evaluation and record keeping. 

2. Assigned Faculty Internship Supervisors

  • Naline Joseph- njoseph@sgu.edu 
  • Ronald A Peters- RAPeters@sgu.edu 
  • Troy Noel-Tnoel@sgu.edu
  •  Reccia Charles- rcharles@sgu.edu 

Internship Faculty supervisors will provide the necessary support and guidelines before, during and upon completion of the internship. They are required to liaise with both the employer/mentor and the student to ensure the internship experience is fulfilling its stated objectives for both parties.  This liaison during the internship period will comprise of an initial contact with the organization supervisor and the intern by phone/conference call or email.  The Faculty supervisor will be available to both the workplace mentor and the intern to handle any issues that may arise.   

3. Workplace Mentor/Supervisor.

 The internship organization will assign a supervisor/mentor to ensure that the work undertaken is of a substantial nature, the necessary support is provided, and the student evaluations are completed on time.

Course Requirement and Percent in Grade

This is an on the job-training experience design to gain practical experience in specific areas of study. Guidelines will be provided prior to students embarking on their internship. Students will also be required to deliver an oral presentation and a written assignment which will be graded by faculty in the Business and Management Department.

[1] See appendix for grading rubric 

[2] See appendix for grading rubric 

Written Internship Rubric

Categories

Highly Competent 9-10

Competent 7-8

Satisfactory 5-6

Unsatisfactory 4 -1

Total

1.Overview of Internship Site, Mission, Services, Personnel 

Student fully described the elements required.

Student partially described the elements required.

Student provided a minimal description of the elements required.

Student did not provide any information on the internship site.

 

 

 

/10

2.Internship activities, duties responsibilities 

Student fully described what he/she worked on during the internship.

Student

partially described what he/she worked on during the internship.

Student provided a minimal description of what he/she worked on during the internship.

Student did not provide any information on what he/she worked on during the internship.

 

 

/10

3.Self-Assessment of preparedness

 

Student fully described their preparedness with connections to courses and past experience.

Student partially described their preparedness with connections to courses and past experience.

Student did not described their preparedness with connections to courses and past experience.

Student did not provide any information on their preparedness with connections to courses and past experience.

 

 

 

/10

 

 

 

 

4.Lessons learnt and challenges experienced 

Student fully described the lessons learnt and challenges experienced.

Student partially described the lessons learnt and challenges experienced.

Student did not described the lessons learnt and challenges experiences.

Student did not provide any information on the lessons learnt and challenges experienced.

 

 

/10

5.Successes Experienced  and areas for professional development

Student fully described the successes experience and identified areas for professional development.

Student partially described the successes experienced and identified areas for professional development.

Student did not described the Successes  experienced and identified areas for professional development.

Student did not provide any information on the successes experienced and identified area for professional development.

 

 

/10

6.What was learnt from the experience and the relevance of theories and concepts learnt 

Student fully described what he/she learnt from the experience, theories and concepts learnt.

 

Student partially described what he/she learnt from the experience, theories and concepts learnt.

Student did not described what he/she learnt from the experience, theories and concepts learnt.

Student did not described what he/she learnt from the experience, theories and concepts learnt.

/10

7.Sketch of Future Plans (Career, Etc.) 

Student Clearly articulated and described his/her future plans.

Students only provided a list of  options.

Student was not able to articulate his/her future plans.

Student did not provide any information on his/her future plans.

/10

8.Student evaluation of the overall  internship site

 

Student demonstrated a clear understanding of how all the different components contributed to his/her learning experience, and how he/she contributed to the overall mission of the Agency/Site.

Student demonstrated moderate understanding of how all the different components contributed to his/her learning experience, and how he/she contributed to the overall mission of the Agency/Site.

Student demonstrated minimal understanding of how all the different components contributed to his/her learning experience, and how he/she contributed to the overall mission of the Agency/Site.

Student did not demonstrated any understanding of how all the different components contributed to his/her learning experience, and how he/she contributed to the overall mission of the Agency/Site.

 

 

 

 

/10

 

 

 

 

 

 

 

 

 

9. Style &

Grammar

Follows APA writing style and basic rules of formal English grammar and written paper style 

Well written with excellent communication and written skills.

Information is generally clear and reasonable development of ideas and competency demonstrated.

Information flow is fairly

developed with average competency demonstrated.

Information was

poorly developed with little understanding.

 

 

/10

10. Daily

Activity Log

Student’s activity log included all the required elements and was presented in a professional manner.

Student’s activity log included all the required elements and was presented in a less professional manner.

Student’s activity log included some of the required elements and was presented in a less professional manner.

Student’s activity log very poorly presented and was incomplete.

 

 

/10

 

 

 

 

 

 

Total:          

______/100

Presentation Rubric

Presentation Rubric

CRITERIA

Highly Competent

Competent

Satisfactory

Unsatisfactory

Total

Points

5

4

3

2-1

 

Sequence 

(15 Points)

-Introduction  Articulation and development of ideas 

-Conclusion  

Extremely well organized, introduces evidence in a clear and creative manner with a smooth transition to connect key points and ends with a conclusion

Generally, well organized, introduces evidence with a smooth transition to connect key points and ends with a conclusion

Somewhat organized, introduces evidence with a lack of a smooth transition between key points and ends with a conclusion

Non-existent organization, does not clearly introduce the evidence and with a lack of a smooth transition and ends abruptly without a conclusion

 

 

 

 

 

 

______

15

Information and Content 

(20 Points)

-Adherence to Internship Report Guidelines

-Depth of research on the company -Application of relevant theories and concepts learnt -Explanations using examples and illustrations

The presentation provides an accurate and complete reflection on key theories and concepts related to selected evidence and to the internship experience, with the use of adequate examples and illustrations clearly articulated to the audience.

The presentation for the most part provides an accurate and complete reflection on key theories and concepts related to selected evidence and to the internship experience, with some use of examples and illustrations not clearly articulated to the audience

The presentation provides a somewhat accurate and an incomplete reflection on key theories and concepts related to selected evidence and to the internship experience, with little use of examples and illustrations  

The presentation provides an inaccurate and incomplete reflection on key theories and concepts related to selected evidence and to the internship experience, with no use of examples and illustrations

 

 

 

 

 

 

 

 

 

 

 

______

20

Presentation Skills 

(25 Points)

-Volume

-Enunciation, 

-Eye contact

-Posture

-Appropriate dress

 The presenter displays excellent verbal skills and delivered a highly interesting coherent presentation; at a level to keep the audience attention, appropriately dressed and maintained eye contact

The presenter displays good verbal skills and delivered an interesting coherent presentation; at a level to keep the audience attention, appropriately dressed and maintained eye contact

The presenter displays fair verbal skills and delivered a fair but lacking in coherency; at a level not engaging for the audience, appropriately dressed and maintained little eye contact

The presenter displays poor verbal skills and delivered an uninteresting presentation; at a level that did not engage the audience, inappropriately dressed and with no eye contact

 

 

 

 

 

 

 

 

______

25

Grammar/Word Choice (15 Points)

-Punctuation

-Spelling

-Clarity of presentation using appropriate word choice

The presenter displays excellent written skills and had less than two (2) written errors and demonstrated exemplary APA knowledge with the correct/excellent word usage relevant to their discipline.

 

The presenter displays good written skills and had no more than four (4) written errors and demonstrated good APA knowledge with the correct word usage relevant to their discipline.

 The presenter displays fair written skills and had no more than six (6) written errors and demonstrated no APA knowledge, with a lack of relevant word choices for their discipline.

 The presenter displays poor written skills and exceeded six (6) written errors and demonstrated poor knowledge of APA citing and word choice for their discipline.

 

 

 

 

 

 

 

 

 

______

15

Audience and Presenter Engagement (10 Points)

 

 

 

The presenter displays excellent, articulated responses to the questions asked by the audience and was greatly engaged with the audience.

The presenter displays good responses to the questions asked by the audience and generally engaged with the audience.

The presenter displays fair responses and was a bit uncertain in their responses to the questions asked by the audience and exhibited little engagement with the audience.

The presenter displays poor responses and lacked knowledge on the questions asked by the audience and with no engagement with the audience.

 

 

 

 

 

 

 

______

10

Time Management  (15 Points)

 

 

 The presenter completed the presentation in the allocated 25 minutes with 5 minutes for questions and answers

 

The presenter did not complete the presentation in the allocated 25 minutes with 5 minutes for questions and answers and exceeded the allocated time by 0-1 minutes

The presenter did not complete the presentation in the allocated 25 minutes with 5 minutes for questions and answers and exceeded the allocated time by 2-3 minutes

 

The presenter did not complete the presentation in the allocated 25 minutes with 5 minutes for questions and answers and exceeded the allocated time by 4-5 minutes.

 

 

 

 

 

 

 

 

 

______

15

Total

 

 

 

 

      /100 

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